Shipping policy

Shipping Policy – Dorihon

Please review the information below for details on processing, shipping times, tracking, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery time is 10–17 business days, depending on supplier location and shipping carrier. Please note that shipping times are estimates and may vary due to customs, courier delays, or other factors outside our control.

Tracking Your Order

Every order includes a tracking number. You will receive tracking details by email once your package has shipped.

Delays Disclaimer

Dorihon is not responsible for delays caused by shipping carriers, customs, or events beyond our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@dorihon.store. We will assist you with a replacement or refund.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer.

Split Shipments

In some cases, items in your order may be shipped separately depending on supplier availability and warehouse location. Tracking information will be provided for each package.